In May 2016, the Knowledge Translation Unit (KTU) engaged with us to work on a data collection system for a set of questionnaires they needed to collect data with. They had already developed an Android mobile application with one of South Africa’s largest mobile development companies, which was used in the first round of data collection; however, the system was plagued with issues, both in terms of configuring the out-of-the-box tool to suit a questionnaire with complex validation and skip-logic, as well as the reliability of the data being received from the devices.
It took under two months to develop and test the initial questionnaire, including numerous changes to the questionnaire itself, and the system was live by the end of July 2016. Four additional questionnaires were subsequently added, plus a tool for scheduling follow-up appointments.
The data collection for KTU was, to our knowledge, a breeze compared to their previous experience, and KTU have subsequently become a regular client.